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[waraxe-2008-SA#063] - Information Leakage in Kayako SupportSuite 3.11.01

Author: Janek Vind "waraxe"
Date: 21. January 2008
Location: Estonia, Tartu
Web: http://www.waraxe.us/advisory-63.html

Target software description:

Kayako provides online help desk software and support solutions; enabling
companies to improve their support and reduce costs. Our flagship support
product SupportSuite is a robust and flexible turn-key solution, allowing you
to implement effective support channels, e-mail management and manage self-help
SupportSuite does this by combining ticketed support (web and e-mail based),
live chat and an intuitive customer interface.

Vulnerabilities discovered

1. Information leakage in "syncml/index.php"

Anyone can issue request to "syncml/index.php" and in return "$_SERVER"
superglobal will be dumped out. This can reveal potentially sensitive php/apache
related information, which can be used in further attacking. No authentication
or privileges needed, works with any php settings.




Greets to ToXiC, LINUX, y3dips, Sm0ke, Heintz, slimjim100, str0ke
and anyone else who know me!
Greetings to Raido Kerna. Tervitusi Torufoorumi rahvale!


Janek Vind "waraxe"

Homepage: http://www.janekvind.com/
Waraxe forum: http://www.waraxe.us/forums.html

---------------------------------- [ EOF ] --------------------------------

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Published on: 2008-01-21 (7987 reads)

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